Terms & Conditions

Welcome to Nimble Studio. These Terms & Conditions ("Terms") govern your use of our website and your booking of classes, appointments, memberships, packs, gift cards, and any other services provided by Nimble Studio (trading name of LM Wellbeing Ltd, "Nimble," "we," "us," or "our").

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By using our website or booking any service with us, you agree to these Terms. Please read them carefully.

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1. About Us

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Nimble Studio is operated by LM Wellbeing Ltd.

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Address: The Granary, Spring Hill Farm, Pitsford, Northampton, NN6 9AA Email:info@nimble-studio.co.uk

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2. Bookings

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• All classes, appointments, and services must be booked in advance via our booking platform.

• Classes can be booked up to 7 days in advance.

• Spaces are limited and allocated on a first come, first served basis.

• If a class is full, you may join the waitlist. If a space becomes available and you are added to the class, the session will be deducted from your account in the usual way — please cancel promptly if you can no longer attend.

• It is your responsibility to ensure booking details (date, time, service) are correct at the time of booking.

• You must check in before participating in any class or appointment.

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3. Cancellations

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• Reformer Pilates classes: cancellations must be made at least 12 hours before the class start time. Cancellations within 12 hours, and no-shows, will be charged as used.

• Physiotherapy, Sports Massage, and Personal Training appointments: cancellations must be made at least 24 hours before the appointment. Cancellations within 24 hours, and no-shows, will be charged the full session fee.

• Workshops and special events: cancellations made less than 48 hours before the event are non-refundable.

• Repeated late cancellations or no-shows may result in restricted booking privileges.

• Nimble Studio reserves the right to cancel or reschedule classes or appointments in exceptional circumstances (e.g. instructor illness, unforeseen closure), and will provide as much notice as possible.

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4. Memberships

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• Memberships require a minimum 3 month commitment, with a set number of sessions or classes allocated each month.

• Your membership activates from the date of your first session or class booking, not your purchase date — so you're free to sign up now and start whenever suits you.

• Class and session allowances do not roll over and must be used within the calendar month.

• Unused classes or sessions are non-refundable, non-transferable, and cannot be carried forward or converted into credit.

• After the initial 3 month term, memberships continue on a rolling monthly basis and can be cancelled at any time.

• Spaces are limited, so availability is not guaranteed even with an active membership.

• Nimble Studio reserves the right to amend membership pricing and terms with reasonable notice to members.

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4a. Founding Memberships

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• The Founding Membership is a one time launch offer, limited to the first 10 members only.

• The Founding Membership provides 150 class credits for a single payment of £1,500, valid for 12 months.

• Your 12 month validity period begins from the date of your first used class, not your purchase date, so you're free to buy now and start whenever suits you.

• Credits can be used across all Reformer classes (Signature, STRONG, Golfers, Runners, and Nimble Mums). Workshops and special events are not included.

• Credits do not roll over beyond the 12 month validity period. Unused credits at the end of this period are non-refundable and cannot be transferred, extended, or converted into further credit.

• The Founding Membership is a one off package and is not subject to the standard 3 month minimum term or monthly rolling structure that applies to regular memberships.

• The Founding Membership is personal to the purchaser and cannot be shared, transferred, or resold.

• This offer is available while stock lasts and may be withdrawn once all 10 places are filled.

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4b. Physiotherapy & Personal Training Packages

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• Packages (e.g. Rehab Package: 4 x 45 minute physiotherapy sessions; PT Package: 4 x personal training sessions) are valid for a fixed period from the date of your first booked session, not your purchase date, so you can buy now and book when you're ready.

• A one off, pay as you go Personal Training session is available at £50 and does not require a membership commitment.

• Sessions must be used within the stated validity period. Unused sessions are non-refundable and cannot be transferred, extended, or added to your account as credit.

• Session bookings are subject to therapist/trainer availability.

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5. Class Packs

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• Class packs are valid for 2 months from the date of your first used class, not the date of purchase.

• Unused classes expire at the end of the validity period and are non-refundable, non-transferable, and cannot be extended.

• Packs do not include membership perks such as priority booking or guest passes.

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6. Gift Cards

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• Gift cards are available in fixed amounts (£25, £50, £75, £100) or custom amounts between £20 and £1,000.

• Gift cards are valid for 1 year from the date of purchase.

• Gift cards can be redeemed against classes, memberships, physiotherapy, and sports massage services.

• Gift cards are non-refundable and cannot be exchanged for cash.

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7. Health & Safety

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• You are responsible for informing us of any injuries, medical conditions, or concerns that may affect your participation in classes, training, or treatment, prior to your first session.

• Reformer Pilates, Personal Training, and other physical activities carry an inherent risk of injury. You participate at your own risk and are responsible for exercising within your own physical limits.

• Nimble Studio's team will provide guidance and modifications where appropriate, but cannot be held responsible for injuries resulting from failure to disclose relevant medical information, or from not following instructor guidance.

• Physiotherapy and sports massage treatment will only be provided following appropriate assessment by a qualified practitioner.

• If you are pregnant, please inform us before booking, as certain classes (including Signature) are not suitable after 12 weeks of pregnancy.

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8. Studio Conduct

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• Please arrive on time; latecomers may not be admitted to a class already in progress, for safety reasons.

• Appropriate clothing and footwear (including grip socks for reformer classes) must be worn.

• Nimble Studio reserves the right to refuse entry or service to anyone behaving inappropriately, unsafely, or disrespectfully towards staff or other clients.

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8a. Studio Access & Guests

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• Only clients with a valid, confirmed booking may attend a class or appointment.

• Guests, children, and pets are not permitted in the studio unless a session has been specifically designed to include them (e.g. a future parent and baby class, where stated).

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8b. Cleanliness & Personal Belongings

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• Please help keep the studio in great shape for everyone — wipe down your reformer and any equipment you've used with the cleaning supplies provided.

• We provide a space to store coats, shoes, and personal items during class, but Nimble Studio is not responsible for any lost, stolen, or damaged belongings.

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8c. Age Requirement

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• Clients must be at least 16 years old to attend adult classes or book adult services independently.

• Clients under 18 must have written consent from a parent or guardian, and may be asked to complete an additional form before their first session.

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8d. Transferability

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• Memberships, class packs, and individual bookings are personal to the client and cannot be shared, transferred, or reassigned to another person.

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8e. Emergency Closures

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• If we need to close or cancel sessions due to circumstances outside our control (e.g. severe weather, instructor illness, building issues), affected clients will receive a class credit rather than a monetary refund, wherever possible.

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8f. Code of Conduct

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• We ask all clients to treat our team and each other with respect and courtesy.

• Nimble Studio reserves the right to remove any client from the studio, and to suspend or terminate their access to future bookings, in response to disruptive, abusive, or unsafe behaviour — without refund or prior warning where the situation requires it.

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9. Launch Period Offers & Events

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This section applies to offers and events held around our opening in September and October 2026, in addition to the standard terms above.

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• Founding Membership: Founding Memberships are limited to the first 10 members and subject to the terms set out in Section 4a. This offer is available during the launch period only and may be withdrawn once all places are filled or at our discretion after opening.

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10. Private Hire, Events & Workshops

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• Private hire bookings are subject to availability and confirmed in writing.

• Full terms, pricing, and cancellation policy for private hire will be confirmed at the time of enquiry/booking.

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11. Payment

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• Payment is required in full at the time of booking, unless otherwise agreed (e.g. membership billing).

• We use third party payment processors to handle transactions securely; we do not store full card details.

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12. Intellectual Property

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All content on this website — including text, images, logos, and class names (e.g. Signature, STRONG) — is the property of Nimble Studio / LM Wellbeing Ltd and may not be reproduced without permission.

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13. Limitation of Liability

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To the fullest extent permitted by law, Nimble Studio shall not be liable for any indirect, incidental, or consequential loss arising from your use of our services, except where such liability cannot be excluded by law (including death or personal injury caused by our negligence).

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Nothing in these Terms limits or excludes our liability for fraud, or for death or personal injury caused by our negligence.

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14. Changes to These Terms

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We may update these Terms from time to time. Where changes affect membership pricing or terms, we'll aim to let members know by email in advance. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

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15. Governing Law

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These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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16. Contact Us

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If you have any questions about these Terms, please contact us at:

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Email: info@nimble-studio.co.uk

Address: The Granary, Spring Hill Farm, Pitsford, Northampton, NN6 9AA.